SPECIAL TERMS FOR THE “SAVE SEARCH” SERVICE These Special Terms for the “Save Search” Service (hereinafter, the “Special Terms”) govern the specific conditions for the use of the “Save Search” service on the Tender.am electronic platform, the identification of matching announcements, the provision of notifications, the calculation of service charges, and the charging of the corresponding amounts. The operator of the Tender.am Platform is Barrus Group LLC (hereinafter, the “Operator”). These Special Terms form an integral part of the Platform’s Public Agreement for the Provision of Information and Other Services. General matters relating to payments, the Wallet, Charges, and refunds are governed by the Platform’s Special Terms for Payments, Wallet and Refunds. The processing of personal data is governed by the Platform’s Privacy Policy. Capitalized terms used in these Special Terms and not separately defined herein have the meanings assigned to them in the Public Agreement. 1. GENERAL PROVISIONS 1.1. “Save Search” is a Platform service through which the User saves search criteria defined by the User for the purpose of automatically identifying new announcements that subsequently match those criteria and receiving notifications regarding such announcements. 1.2. The use of the “Save Search” service is governed by these Special Terms, the Public Agreement, the Special Terms for Payments, Wallet and Refunds, and the Privacy Policy. 1.3. These Special Terms form an integral part of the contractual terms governing the use of the “Save Search” service. 1.4. In the event of a conflict between these Special Terms and the general provisions of the Public Agreement, these Special Terms shall apply to matters directly relating to the specific features of the “Save Search” service, unless otherwise required by mandatory provisions of the applicable laws of the Republic of Armenia. 2. DESCRIPTION OF THE SERVICE 2.1. The “Save Search” service allows the User to save search criteria defined by the User and receive notifications regarding new announcements subsequently identified on the Platform as matching those criteria. 2.2. Saved search criteria may include:
2.3. The User independently defines the criteria of each “Save Search” and is responsible for ensuring that such criteria correspond to the User’s information needs. 2.4. Notifications are generated based on the matching of information available on or processed by the Platform against the saved search criteria. 2.5. Automated algorithms, search technologies, and artificial intelligence systems may be used for searching, classifying, and processing information and determining matches. 2.6. The Operator may develop, modify, add, or remove individual search criteria, filters, and technical functions available within “Save Search”. 3. ACCEPTANCE OF THE SPECIAL TERMS 3.1. When creating the first “Save Search”, the User is presented with these Special Terms, and use of the Service is permitted only after their acceptance. 3.2. Acceptance of these Special Terms applies to all “Save Search” configurations subsequently created by the same User, and separate acceptance is not required each time a new “Save Search” is created. 3.3. In the event of a material amendment to these Special Terms, the Operator may require the User to accept the new version of the Special Terms in order to continue using the Service. 4. PROVISION OF NOTIFICATIONS 4.1. When the Platform identifies a new announcement matching the criteria of the User’s active “Save Search”, the Platform generates the corresponding notification subject to compliance with the payment conditions set out in these Special Terms. 4.2. The notification is provided to the User through the Platform and, depending on available functionality and the User’s settings, may additionally be sent by email, SMS, or other available means of communication. 4.3. A notification made available to the User in the relevant section of the Platform is considered provided from the moment it is placed in that section. 4.4. Email, SMS, and other external communication channels are additional means of notification. The Operator is not responsible for non-delivery or delay where the relevant causes are outside the Operator’s reasonable control. 4.5. The “Save Search” service is intended to provide notifications regarding new announcements matching the User’s saved search criteria. 4.6. If the User has already received a “Save Search” notification regarding an announcement and the corresponding Charge has been made for that announcement, notifications concerning subsequent amendments, additions, cancellations, awards, or other events relating to the same announcement do not form part of the “Save Search” service, and no additional Charge is made for them within “Save Search”. 4.7. Notifications concerning subsequent changes to an announcement and other related events may be governed by separate tools or services available on the Platform and do not form part of the “Save Search” service. 5. ANNOUNCEMENT PRICE AND CHARGING 5.1. The “Save Search” service operates on the principle of a separate payment for each matching new announcement. 5.2. The billing unit within the “Save Search” service is the announcement. The price of each matching new announcement is calculated and charged once. 5.3. The price of each matching announcement is calculated in accordance with the pricing mechanism in effect on the Platform at the relevant time. 5.4. The pricing mechanism may take into account:
5.5. Filters used in a “Save Search” may have a separate price or pricing coefficient. Narrowing a search or reducing the expected number of matching announcements does not, by itself, mean that the price of a matching announcement will be reduced. 5.6. Specific and highly targeted search criteria may increase the price calculated for a matching announcement even where announcements matching such criteria are published infrequently. 5.7. For example, the price of a rare but targeted notification concerning a specific contracting authority, a specific procurement type, or a combination thereof may be determined by the applicable pricing mechanism regardless of how many such announcements are identified during a year. 5.8. If the User has a sufficient Wallet Balance, the calculated price of the relevant announcement is charged from the Wallet, and the User receives a notification regarding that announcement. 5.9. If several different announcements matching the “Save Search” criteria are identified simultaneously or at different times, the price of each announcement is calculated and charged separately. 5.10. If the same announcement matches the criteria of several active “Save Search” configurations belonging to the User, the User is charged only once for that announcement within the “Save Search” service. 5.11. If the same announcement matches several “Save Search” configurations for which different prices have been calculated, the applicable price is determined in accordance with the pricing rules published on the Platform, and the User is not charged more than once for the same announcement. 5.12. Current base prices, CPV or other pricing coefficients, prices of paid filters, and other pricing parameters are established and made available to the User on the Platform. 6. INSUFFICIENT WALLET BALANCE 6.1. If, at the time a matching new announcement is identified, the User does not have a sufficient Wallet Balance to cover the calculated price of that announcement, the Operator is not required to provide the notification regarding that announcement within the paid “Save Search” service or to provide it on a timely basis. 6.2. In such a case, the paid “Save Search” service in respect of the relevant announcement is considered not activated, and no amount is charged from the User’s Wallet. 6.3. The Operator may subsequently provide the User with information regarding the same announcement free of charge and with a delay, in the form of an informational, advertising, or marketing communication, subject to applicable law and the User’s communication settings. 6.4. Such free communication may be provided close to the deadline specified in the announcement, including one day before the deadline, after the deadline has expired, or at another time selected by the Operator. 6.5. No amount is charged from the User’s Wallet for such communication. 6.6. The provision of a delayed free communication does not constitute the provision of the paid “Save Search” service in respect of that announcement. 7. USE TOGETHER WITH OTHER ACTIVE SUBSCRIPTIONS 7.1. If an announcement matching the “Save Search” criteria is already included within an active paid subscription or another service under which the User is entitled to receive the relevant notification regarding that announcement, no additional Charge is made for the same announcement under the “Save Search” service. 7.2. In such a case, the relevant notification is provided under the active subscription or service that includes the announcement. 7.3. After the relevant subscription or service expires, the standard payment conditions of the “Save Search” service apply to new announcements matching the “Save Search” criteria, unless the relevant announcement is covered by another active service of the User. 7.4. The provisions of this Section also apply to subscriptions based on CPV codes or other classification systems in accordance with the terms applicable to such subscriptions. 8. MANAGEMENT OF “SAVE SEARCH” 8.1. The User may create, modify, activate, deactivate, or delete “Save Search” configurations within the functionality available on the Platform. 8.2. Changes to the criteria of a “Save Search” apply to its future operation and do not require the reprocessing of previously identified announcements or repeated notifications regarding them. 8.3. No new paid notifications are generated on the basis of a deactivated or deleted “Save Search” after the time of its deactivation or deletion. 8.4. If an announcement was identified and the corresponding payment transaction was completed before the “Save Search” was deactivated or deleted, its subsequent deactivation or deletion does not reverse a Charge that was properly made. 9. INFORMATION SOURCES AND MATCHING 9.1. The “Save Search” service is an information tool and does not replace the User’s independent review of the original source of the relevant announcement, official documents, and other material information. 9.2. Where information is obtained from an external official or public source, the Platform may, where applicable, identify the relevant original source. 9.3. The Operator does not guarantee that all information published in every possible original source will be available on the Platform or that such information will become available on the Platform within a specific period. 9.4. In the event of any discrepancy between information presented in the original source and information presented on the Platform, the information published in the original source prevails. 9.5. The User is independently responsible for verifying information, documents, amendments, and deadlines that are material to the User. 9.6. The Operator does not guarantee that the automated mechanisms of “Save Search” will identify every announcement that may be of interest to the User. 9.7. Search and matching results may be affected by the completeness of source data, its structure, publication format, terminology used, classification accuracy, and other technical factors. 10. PAYMENTS AND REFUNDS 10.1. Charges made within the “Save Search” service are governed by these Special Terms and the Platform’s Special Terms for Payments, Wallet and Refunds. 10.2. If the amount applicable to a matching announcement has been properly charged and the notification has been made available to the User in the relevant section of the Platform, the service in respect of that announcement is considered provided. 10.3. The User’s failure to open or read the notification or to take any action based on it does not, by itself, constitute grounds for a refund. 10.4. Erroneous or duplicate Charges, technical errors, and other refund matters are governed by the Special Terms for Payments, Wallet and Refunds. 11. CHANGES TO THE SPECIAL TERMS 11.1. The Operator may amend these Special Terms by publishing a new version on the Platform. 11.2. In the event of material changes, Users may be notified through the Platform. 11.3. If an amendment materially affects the conditions for using the “Save Search” service, the Operator may require the User to accept the new version in order to continue using the Service. 11.4. Changes to base prices, coefficients, filter prices, and other calculation parameters are governed by the current pricing rules published on the Platform and do not require an amendment to these Special Terms unless the fundamental contractual mechanism of the service changes. 12. FINAL PROVISIONS 12.1. These Special Terms apply to the “Save Search” service of the Tender.am Platform. 12.2. Matters not governed by these Special Terms are governed by the Public Agreement, the Special Terms for Payments, Wallet and Refunds, the Privacy Policy, and the applicable laws of the Republic of Armenia. 12.3. If any provision of these Special Terms is found to be wholly or partially invalid or unenforceable, this does not affect the validity of the remaining provisions. 12.4. These Special Terms may be published in Armenian, Russian, and English. 12.5. In the event of any conflict, inconsistency, or difference in interpretation between the language versions, the Armenian version shall prevail. 12.6. The current version of these Special Terms is permanently available on the Platform. PLATFORM OPERATOR Barrus Group LLC |
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